Build the journey
Start with what the junior needs to know how to do.
What should they be able to do?
Too many onboarding journeys start with a question: 'What will we teach them?' We prefer to start with another:
From training program to professional development pathway
A training describes what will be taught. A professional development pathway describes what the junior will gradually be able to accomplish. The difference changes the entire construction of the journey.
'Prospecting training in week 2' describes an activity. 'By the end of week 2, be able to prepare a prospecting session with a defined level of assistance' describes an expected skill.
D30, D60, D90… as milestones, not as a rigid schedule.
Milestones allow for defining a progression. They should not turn onboarding into a fixed program. A junior might progress quickly in one skill and need more practice in another.
1
D30
2
D60
3
D90
What we can build
skills framework
levels of autonomy
progression milestones
sequencing
observation situations
trainings
field experiences
role of managers
evaluation criteria
follow-up rituals