Management of Business Managers
Managing a Business Manager is not about commenting on their KPIs.
Indicators allow us to see. They do not always allow us to understand.
Improving a Business Manager requires observing their practices, analyzing difficulties, and gradually helping them to build their own responses.
A good salesperson is not automatically a good manager of salespeople.
Many managers of Business Managers have been promoted because they mastered their job. However, their new responsibility is to achieve results differently: by developing others' ability to succeed. This transition requires new practices.
Five managerial capabilities
dedicate time
observe practices
diagnose before acting
develop reasoning
calibrate the level of help
Management can be worked on directly in the field.
CoAct can support managers and teams for several weeks or several months. The work sessions are based on existing situations and already established rituals.